FAQ

First, measure your wrist with measuring tape or if you don’t have one, use cord and a ruler. The tape must be tight around your wrist.
Then, compare your wrist circumference measure with my sizes.
If you are between sizes, order the smaller size, as you can always open the bracelet with the slipknot and wear it looser if you like. However, if you choose a size bigger than your actual wrist circumference, it won’t be possible to tighten it more.

Mide tu muñeca con una cinta métrica

Do you have questions about sizes?

If bracelets are a gift for someone, it’s evident that you don’t want to go after that person to measure their wrist. Wrist sizes vary greatly from person to person, but I can guide you a little by telling you that women usually choose sizes S and M from my store, men usually wear L or XL and for children size S is usually fine. In any case, as all bracelets has a sliding knot closure and have enough thread on the ends to be able to pass it through the hand, not knowing the exact size won’t be a problem in most cases.

Yes, I do accept custom orders for bracelets, anklets and necklaces. If you like a product but you want it in a different colors or size, or if you want to knot if I can make a bracelet that you’ve seen on a photo, contact me. We will work together so that you have your personalized jewelry.
If what you want to personalize is something simple and I already have the materials to make it, it won’t take for me more than 2-3 days to have it ready to ship.

Maybe you have a brick and mortar store and you would like to sell some of my products. Or maybe you are going to celebrate an event or your wedding and you want to give your guests a small party favor or souvenir. For these occasions I offer discounts between 20 and 50% off the retail price depending on the quantity of products you order. Contact me to know more specifically the discount you can get in your case..

Unfortunately with standard shipping I cannot guarantee that delivery times will be met by the shipping companies and I cannot commit to you receiving it by a specific date. If you want to receive your order as soon as possible, you can see the express shipping options available for your delivery zone and delivery times in your shopping cart.

I try to check that all orders are delivered, but, if this happens, contact me and I will look right away to figure out what the problem is. When I ship your order I give you a tracking number so you can track it This way I make sure that all orders arrive at their destination. In the highly unlikely event that your order is lost, I will send you a new one or fully refund your money if you prefer.

I ship your orders from a village in the north of Spain called Zizur Mayor, but I don’t have a physical store, I just sell online.